The Client

Reconomy is the UK’s market-leading provider of technology-enabled outsourced recycling and resource management services. From their offices in Telford, Shropshire they co-ordinate in excess of 100,000 waste movements every month and annually manage over 3 million tonnes of waste.

Brief

Reconomy had an existing bespoke PHP portal platform that their current third party developer was no longer able to support due to other business commitments. Reconomy went out to find an alternative development company who could support the existing system and make future enhancements.

Solution

This was an unusual situation as usually companies change developers due to being unhappy but this was not the case this time and their existing developer was involved in the selection of the new company to take over their work. The old PHP developers came to our offices and interviewed our team as well as other companies as well and they went back to Reconomy with the recommendation to go with ourselves. This was back in 2015 and we still support them today. We have a dedicated email set up for their support requests and have a team of developers who are familiar with their platform to enable us to react quickly to any support request. This is no small system whatsoever and is an enterprise level platform and the hub of their business. It is imperative that this system is live 24/7. Over the years, we have developed APIs to enable third party platforms to communicate with the system, as well as a number of mobile apps that improve their customers’ user experience. The system is hosted on AWS and our server experts maintain the whole hosting platform.

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