
12th June 2024
By Robyn Crowther
4 mins read
Future Trends in Travel Technology: What to Expect

Exploring Innovations Shaping the Way We Journey Tomorrow
Travel has always been an industry driven by innovation, but the pace at which travel technology is evolving is truly unprecedented. As we look to the future, several key trends are set to redefine our travel experiences. From artificial intelligence to biometrics, let's explore the future trends in travel technology and what to expect.

Artificial Intelligence (AI) and Personal Travel Assistants
AI is set to become a cornerstone of travel technology. Personal travel assistants powered by AI can already book flights, recommend destinations, and provide real-time updates. In the near future, these assistants will become even more intuitive, anticipating our needs and preferences with remarkable accuracy.
Imagine an AI that knows your travel history, dietary preferences, and favourite activities, and can curate an entire trip itinerary tailored specifically for you. This level of personalsation will make travel planning more efficient and enjoyable.
One of the coolest examples of artificial intelligence (AI) in personal travel assistants is the implementation of AI-powered concierge services in luxury hotels and travel apps.
AI Concierge: The Rise of "Connie" by Hilton Hotels: Hilton Hotels introduced "Connie," an AI-powered concierge named after Hilton’s founder, Conrad Hilton. This innovative service, powered by IBM's Watson AI, represents the future of personalised travel experiences.

Seamless Digital Passports and Biometrics
The future of travel includes a shift towards seamless digital identification. Biometrics, such as facial recognition and fingerprint scanning, are becoming more prevalent at airports and border crossings. These technologies will continue to evolve, making the check-in and security processes faster and more secure.
Digital passports stored on mobile devices will soon become the norm, reducing the need for physical documents. This transition will not only enhance convenience but also improve security, as digital credentials are harder to forge.
An example of seamless digital passports and biometrics is the Biometric Seamless Travel Journey initiative implemented by Changi Airport in Singapore. This initiative leverages cutting-edge biometric technology to create a frictionless travel experience from check-in to boarding.

Augmented Reality (AR) and Virtual Reality (VR)
HeAR and VR are poised to transform the way we experience travel, both before and during our trips. Virtual reality can provide immersive previews of destinations, allowing travelers to explore cities, hotels, and attractions from the comfort of their homes.
Once on the ground, augmented reality can enhance the travel experience by overlaying information on the real world. Imagine walking through a historic site and seeing interactive information about its history and significance right in front of you.
The Ritz-Carlton Hotel Company has introduced an immersive VR experience called "VIRTUAL," designed to give potential guests a vivid preview of their luxury properties and destinations. This initiative leverages cutting-edge VR technology to offer an immersive experience that showcases the hotel’s unique offerings and surrounding attractions.

Internet of Things (IoT) and Smart Destinations
The Internet of Things is connecting the world like never before, and travel is no exception. Smart destinations equipped with IoT devices can provide real-time information and personalised services to visitors. For instance, smart hotel rooms can adjust lighting, temperature, and entertainment options based on your preferences.
Cities are also becoming smarter, with sensors and connected infrastructure enhancing everything from traffic management to public safety. These advancements make travel more efficient, enjoyable, and sustainable.
One standout example of the Internet of Things (IoT) and smart destinations is Songdo International Business District in South Korea. This city is a pioneering model of a smart destination, integrating IoT technologies throughout its infrastructure to enhance urban living and visitor experiences.

Sustainable Travel Technology
As awareness of climate change grows, the travel industry is embracing sustainable technology. Electric and hybrid transportation options are becoming more viable, reducing the carbon footprint of travel. Additionally, innovative solutions like carbon offset programs and sustainable accommodation practices are gaining traction.
Travelers are increasingly seeking eco-friendly options, and the industry is responding with technologies that support sustainable travel. This trend will continue to grow, making it easier for travellers to make environmentally conscious choices.
Eviation Aircraft has developed Alice, an all-electric, zero-emission aircraft designed to revolutionise regional air travel. Alice represents a significant step forward in sustainable aviation technology, aiming to reduce the carbon footprint associated with short-haul flights.

Wrapping up
The future of travel technology is incredibly exciting, with innovations that promise to make travel more personalised, efficient, and sustainable. As AI, biometrics, AR, VR, IoT, and sustainable technologies continue to evolve, our travel experiences will become more seamless and enriching.