Our site is owned and operated by GloverSure Limited, a limited company registered in England under company number ’5178852’, whose registered address is ’Home Farm, Sarnau, Llanymynech, Powys, SY22 6QP’ and whose main trading address is ’Severn Business Centre, 15, Severn Farm Enterprise Park, Welshpool, Powys, SY21 7DF’.
Our VAT number is ’869 6430 76’.
Our Data Protection Officer is ’Mr Richard Glover-Davies’, who can be contacted via our contact form, by telephone on ’+44 (0)1938 530 260’, or by post at ’Severn Business Centre, 15, Severn Farm Enterprise Park, Welshpool, Powys, SY21 7DF’.
Under data protection laws, you have rights in relation to your Personal Data that include:
Please note that we may ask you to verify your identity before responding to such requests.
You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at ’[email protected]’.
We collect and log your IP address, the time and duration of your visit, the time and duration of the pages on our website that you view and information about your computer system, such as your browser type and operating system.
We collect anonymous usage information on visitors to our website through the use of Google Analytics. Google Analytics employ tracking cookies to gather anonymous browser, operating system, geographic and website navigation information.
Personal information is not collected as part of your web visit but may be tied to other information which we do collect from you. We collect the following pieces of information upon request:
All Personal Data is processed and stored securely for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the General Data Protection Regulation (’GDPR’) at all times.
Our use of your Personal Data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your Personal Data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so, for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible, for example, because your personal information has been stored in backup archives, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
GloverSure Ltd is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorised access, use or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.
If you want to know what Personal Data we have about you, you can ask us for details of that Personal Data and for a copy of it (where any such Personal Data is held). This is known as a ’subject access request’.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 1.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your Personal Data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
We may employ third party companies and individuals to facilitate our website, to provide the service on our behalf, to perform website related services or to assist us in analysing how our website is used.
We compile statistics about the use of our website including data on traffic, usage patterns and other information. This data is anonymised and does not include personally identifiable data. We may share this derived information with affiliates.
We may be required to share data with law enforcement.
This website uses Google Analytics to monitor and analyse the use of our website.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data may be shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit their Privacy & Terms web page at: https://policies.google.com/privacy
This website uses Cloudflare to provide DNS and various security and optmisation related services for our website.
The data collected by Cloudflare is used to help protect the website from attacks and increase its speed.
In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
It is not our policy to deal with individuals under 18 years of age. We do not knowingly collect personally identifiable information of Children under the age of 18. If you are a parent or guardian and you believe that your Child/Children may have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verfication of parental consent, we will take appropriate steps to remove that information from our records.