The Client

Hand Picked Retreats is a holiday property rental agency operating throughout the South of England. 

Hand Picked Retreats help its customers find their perfect holiday getaways. From deep dive explorations in Whitsands to weekend escapes to St Ives, Hand Picked Retreats can offer you memories you will never forget.  

Owners and founders Philip and Michaela, both own all of the properties listed on their website. They even called one of listings home for over 10 years. With their intimate and unique insights in to the properties they offer their customers, they are able to deliver a personal service of the highest quality. 

Brief

The client approached Gloversure to support them with their website. The client already had a functioning website that displayed property listings and featured booking functionality. However they required a digital agency who could support them on the design of a creative user interface and build a fully fledged online booking system. The client choose us due to our extensive knowledge in the hospitality and travel sector and allowed us to offer suggestions make improvements that would in turn boost user experience and online customer satisfaction.

Solution

In order to offer all of the functionality required to make online bookings we decided to integrate SuperControl in to the new web system. Based on the findings from our user testing, the data clearly indicated a significant improvement to the user experience with increased site visits, a boost in user interaction and significantly more conversions. 

The end product was a beautiful new fully functioning website and brand that has already surpassed the expectations of Philip and Michaela.

We’ve loved working collaboratively with Hand Picked Retreats and we look forward to seeing the impact the new website has for their company.

Take a look

Give us a call for a no-obligation chat to find out how we can help kickstart your project.

Get in touch